Reference

Terms Conditions That Govern Your fortunepurple Account

Before you open an account and start exploring the lobby, these Terms & Conditions set out exactly what you agree to and what we commit to in return.

Applies to all account activityPayPal, Venmo & Play+ coveredState eligibility appliesUpdated terms posted hereContact us for any clarification
fortunepurple Terms Conditions That Govern Your fortunepurple Account
ACCOUNT INTEGRITY

How We Protect and Enforce These Terms

Enforcing these Terms fairly matters as much as writing them clearly. Here is how we handle the four areas that affect your account most: data handling, account security, payment verification, and your ability to request changes or corrections.

Data Handling We collect only the data needed to verify your identity, process PayPal or Venmo transactions, and fulfill state-compliance requirements. We do not sell your personal data to third parties.
Account Security Your account uses SSL encryption on every page. If we detect login activity from an unrecognized device, we require a one-time verification step before access is restored.
Payment Verification Before your first withdrawal — whether to PayPal, Venmo, or your Play+ card — we confirm that the payment method matches the name on your account. This step protects you, not just us.
Requesting Changes To correct account details or request data deletion, contact us via live chat or email. We process verified correction requests within the timeframe required by applicable state law.
TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear, or you want written confirmation of how a rule applies to your specific account situation, our support team is the right first stop. You can reach us through the channels below — have your account email and the section number handy so we can respond precisely rather than generically.

Team online

Live Chat

Open the chat widget from any page inside your account. A support agent will pull up your account and walk through any Terms clause with you directly.

Email Support

Send a written query to our support address from the email registered to your account. We respond in writing so you have a record of our answer.

Help Center

Our Help Center contains plain-language explanations of the most-asked Terms topics — account closure, payment disputes, and identity verification requirements.

Common Questions About the fortunepurple Terms

Below are the questions our support team hears most often about these Terms & Conditions. If your question isn't here, live chat is the fastest way to get a direct answer tied to your account.

Yes. Whether you are placing a same-game parlay on an NFL matchup or spinning a slot, all account activity is governed by the same Terms & Conditions published on this page.

We may suspend or permanently close the account. Any pending withdrawals to PayPal or Venmo may be held during investigation. We notify you by the email address on your account.

No. Your Terms agreement requires that all payment methods — PayPal, Venmo, Play+ — belong to you personally. Third-party payment methods will trigger a verification hold.

We post the updated version on this page with a revision date. If a change materially affects your account rights, we also send a notice to your registered email before the change takes effect.

Access depends on state law. We display your eligibility status during the account registration flow, before you complete any deposit, so you can confirm before committing.

Contact support via live chat or email from your registered address and request data deletion. We handle the request according to applicable state law and confirm completion in writing.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.