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How fortunepurple Handles Your Personal Information

Your account data belongs to you, and we want you to know exactly how we collect, use, and protect it. This Privacy Policy covers everything from the moment you create an account — including how payment details tied to PayPal, Venmo, or Play+ are…

Transparent data collectionPayPal & Venmo privacy contextYour right to request dataSecure account storageState-law eligible access
fortunepurple How fortunepurple Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Privacy Rights

Questions about your data don't have to wait. We handle privacy requests through three channels — pick whichever works fastest for you. Whether you want to delete your account data, correct a record, or just understand what we hold, our team routes privacy requests separately from general account help so they're handled promptly.

Live Chat Start a chat session directly from your account dashboard. Privacy requests are flagged to a dedicated team member and acknowledged within one business day.
Email Support Send your request to our privacy contact address listed in your account settings. Include your registered email so we can verify your identity before processing any changes.
In-App Request Form On mobile, navigate to Account > Privacy & Data to submit a formal data access or deletion request. You'll receive a confirmation number you can track.
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security isn't just a checkbox for us — it's baked into how your account works from login through payout. We use SSL encryption on every page, and account sessions time out automatically after a period of inactivity to reduce exposure if you leave the app open. Data we collect is stored on servers with access controls that limit which internal teams can view it. Cookies are used to keep your session active and remember your preferred lobby view; you can adjust cookie preferences in your browser settings at any time without losing your account.

SSL Encryption

Every page — from login to the cashier — is served over SSL. Your PayPal and Venmo transaction data travels through an encrypted tunnel and is never stored in plain text.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Adjust or revoke cookie consent through your browser settings at any time.

Data Retention Policy

Active account records are kept while your account is open. Once an account is closed, data is retained only as long as applicable law requires, then deleted on a scheduled basis.

Access & Correction Rights

You can request a copy of your personal data, ask us to correct inaccurate records, or submit a deletion request through the in-app Privacy & Data form or via email.

Common Questions About Your Privacy at fortunepurple

We've pulled together the questions our account holders ask most often about data, cookies, and their rights. If something isn't covered here, the live chat channel connects you to a team member who handles privacy requests directly.

We collect your name, date of birth, email address, and the details needed to verify your identity. Payment-specific data — like a PayPal transaction reference — is limited to what processes the transaction.

We do not sell your data to marketing lists. We share it only with service providers that directly support your account — payment processors like PayPal and Venmo, and identity-verification services required by state law.

Open the app, go to Account > Privacy & Data, and submit a data access request. You can also email us from your registered address. We'll verify your identity and respond within the timeframe required by applicable law.

Yes. Submit a deletion request through the in-app form or by email. We'll remove your data once the retention period required by law has passed and your account balance is fully settled.

We use session cookies to keep your login active and preference cookies to remember your lobby settings. You can turn off non-essential cookies in your browser settings without affecting your account access.

Location data is checked at session start to confirm you're in an eligible state, since access depends on state law. We don't build a continuous location history or share location data with advertisers.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.